Support

Questions, a listing that didn’t read, or an idea: write to hello@theos.studio. A person reads every message, usually within a day.

Nossa doesn’t appear when I tap Share

In the share sheet, scroll the row of apps to the end and tap More, then turn on Nossa.

A home saved without its price or rooms

Some apps share only a link. Open the home in Nossa and tap Read the page, or type them in.

Journeys say “about”

Outside London, in any country, they’re estimated from distance. In London they’re planned with Transport for London for a weekday, arriving at 9am.

Moving to a new phone

Sign in on the old phone first (the person button at the top of your list, then Sign in with Apple), then sign in on the new one with the same Apple ID.

I bought Plus but don’t have it

Open You, then Nossa Plus, then Restore purchases. Make sure your iPhone is signed in with the Apple ID you bought it with.

Cancelling a subscription

In Settings on your iPhone, tap your name, then Subscriptions, then Nossa Plus. It stays on until the end of the period you’ve paid for, and nothing you’ve saved is deleted.

Deleting your data

Deleting Nossa deletes your list from that phone. To delete your backup and account from our server, tap the person button at the top of your list, then Delete account. More in the privacy policy.